Conditions and services:

• If the time given in the Booking Confirmation letter is not the same as the one you requested, it is because this time slot was already taken and you have been given the time closest to it.
• If you receive more than one Booking Confirmation letter, it is because your group is too large to guarantee the quality of your tour and so it has been divided into smaller groups, each with its own Booking Confirmation.
• The number of accompanying persons given free admission will be indicated in the Booking Confirmation letter. This number will depend on the nature of your group and the number of people in it.
• Catalunya La Pedrera Foundation reserves the right to cancel the booking if you are more than 15 minutes late, if there are more people in the group than the number booked for or if the advance payment has not been made.
• Audio guide service: provided free (included in the admission charge).
• In accordance with current autonomous community legislation, only official guides of Catalonia and accredited teaching staff may give explanations inside the building.
• Groups without a guide or with an official guide access through the ticket office and the person in charge must ensure fulfilment of the measures. We kindly ask the groups to arrive to the building on the appointed time.